At Batohiro, we want to offer not only quality and durable products but also a way to secure your favorite piece in advance. Our pre-orders work simply and efficiently so that our customers have the certainty that their chosen product won't slip away.
Why do we offer pre-orders?
Our products are handmade, and we care about their quality and uniqueness. Therefore, it sometimes happens that popular models sell out quickly or a new limited edition is coming. By pre-ordering, you ensure that the product will really be available for you.
How does pre-ordering work?
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Choose a product – For products available for pre-order, this option is clearly marked.
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Place your order as usual – You add the product to the cart and complete the purchase just like with standard products.
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Payment – Pre-orders are charged immediately so that we can ensure their fulfillment.
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Product shipment – As soon as the product is in stock, we immediately ship it directly to you.
How long will I wait?
The delivery time for pre-ordered products varies depending on the specific model and material availability. We will inform you about the expected delivery date directly on the product page or by email after ordering.
Can I cancel my pre-order?
Yes, a pre-order can be canceled up to a certain time before it is shipped. If you change your mind about your order, just contact us at the email info@batohiro.com and we will refund your money.
How do I check the current status of my pre-order?
As soon as your product is ready to ship, we will send you an informational email. If you want to know the order status earlier, write to us and we will gladly inform you.
Pre-orders are a great way to secure your favorite product without the risk of it being sold out. Thank you for your trust, and we look forward to delivering your new Batohiro pieces!